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​​​​​​​​​​​​Agent Certification Training

All licensed Agents wishing to participate in the kynect State-Based Marketplace will need to complete the onboarding and training hosted by the Commonwealth of Kentucky to provide application and enrollment assistance to consumers.

Agent Onboarding Process and Materials

The links below provide valuable information and instructions on the onboarding process for new Agents and the My Purpose LMS.

Getting Started with kynect health coverage:

Agent Telephonic Line Onboarding

kynect on Demand

kynect on Demand Micro Video

Quick Access Resources:

FAQs, one-pagers, and short guides.

Quick Reference Guides:

Training guides with step by step instructions for navigating different aspects of Agent Portal and kynect health coverage.

OE​​​​PY2023 Webinar