Are you an Insurance Agent?
Are you a licensed Insurance Agent who would like to participate in kynect?
Agent Onboarding Requirements to be a Participating Individual Agent. An agent wishing to participate on KHBE in accordance with 42 U.S.C. 18031 and 45 C.F.R. 155.220 shall:
1. Be licensed by DOI with a health line of authority;
2. Complete the agent training provided by the division in accordance with 45 C.F.R. 155.220(d)(2) within three (3) attempts;
3. Enter into an agreement with the division to comply with the applicable standards of 45 C.F.R. 155.205 and 155.220 and this administrative regulation;
4. Comply with the privacy and security standards of 45 C.F.R. 155.260;
5. Except for an employee of an issuer or an individual agent directly contracted with an issuer, maintain: (a) An appointment with at least one (1) QHP or SADP issuer participating on the KHBE; or (b) A designation with a business entity having an appointment with at least one (1) QHP or SADP issuer participating on the KHBE;
6. Register with the KHBE through the KOG; and
7. Not serve as a web broker or consultant while assisting individuals with the activities described in Section 6 of this administrative regulation.
Agent Training Blackout Period Notice
The Kentucky Health Benefit Exchange (KHBE) will implement a blackout period for Agent Certification and Onboarding.
Blackout begins: June 26th, 2026, at 6:00 PM EDT and will extend through August 16th, 2026.
All Plan Year 2026 Certification trainings will be unavailable during this period. If you have started your Certification training, it must be completed before the Blackout Period begins.
Onboarding New Agents will be paused during the Blackout Period. When the Blackout Period ends, New Agents who would like to sell during the 2026 Plan year will be able to do so by taking Plan Year 2027 Certification Training (It will satisfy both plan year training requirements).
For returning Agents who wish to participate in Plan Year 2027, Refresher Training will be available on August 17th, 2026.
Please email us at the
KHBE Inbox if you have any questions or need assistance.
Are you a new kynector?
Please follow the link below to our kynector onboarding page.
Organizations:
If you are the head of, or represent an organization that would like to apply to participate in our Certified Application Counselors (CAC) program, please use the link below to apply.