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​​​​​​​​​Plan Year 2022 kynector Certification Training

CMS Training is currently required ONLY for new kynectors who are onboarding prior to December 31, 2021. Existing kynectors who have already completed 2021 CMS Training ARE NOT required to complete the 2022 CMS Certification Training. 


The training is hosted by the Marketplace Learning Management System (MLMS); the online web-based training platform for kynectors providing application and enrollment assistance to consumers in federally facilitated marketplaces, including state partnership marketplaces and certain state-based marketplaces using the federal platform. The training can be accessed by registering as a new user or logging in as an existing user through the CMS Enterprise Portal.


For additional training presentations and resources, please visit the CMS Training Materials Site.

For additional assistance with MLMS assister training, please email any questions to the MLMS Help Desk.

For assistance with Certified Application Counselor (CAC) program questions, email inquiries to CAC Questions.

For Assistance with Navigator program questions, submit inquiries to your CMS project officer.


​State Certification Training

KHBE, in partnership with the state Personnel Cabinet, has moved all training required for State Certification for kynectors to the My Purpose Learning Management System (LMS).

My Purpose/LMS Resources

The links below provide valuable information and instructions on the onboarding process for new kynectors and the My Purpose LMS.

kynect SSP Documents

Additional Onboarding Documents

General Resources

Job Aids

Quick Reference Guides

kynector Office Hours Videos

10/4 Office Hours Session



10/11 Office Hour Session                                                             



10/18 Office Hour Session



10/25 Office Hour Session