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​​​​​​​​This page houses all current reference guides for the KHBE kynector and Agent Trainings. These guides are print versions of the Web Based Trainings that are available to kynectors and Agents through the My Purpose Learning Management System. 

kynector Training

kynector and Agency Administrator Trainings

New kynector Training 

The New kynector Training provides new kynectors with an overview of the KHBE kynector Program and explains the roles and responsibilities. 

State-Based Marketplace (SBM) kynector Certification/Registration Training 
  1. Policy and Procedures for Agents and kynectors - This module highlights policies and procedures established by KHBE for the implementation and operation of Kentucky's State-Based Marketplace (SBM) utilizing the kynect health coverage system.
  2. Benefits Application Walkthrough -  This guide is intended to aid kynectors and Agents in understanding and navigating the benefits application. 
  3. kynect Dashboard Walkthrough - This guide is intended to aid kynectors in understanding and navigating the kynect benefits Self-Service Portal.
  4. Report a Change and Case Maintenance - This guide highlights some of the Report a Change and Case Maintenance processes used in kynect benefits.
  5. SHOP - This guide is intended to aid Agents and kynectors in understanding and navigating the Small Business Health Option Program (SHOP) Module in the State-Based Marketplace training. 

KI-HIPP Training 

This guide aids Agents and kynectors in understanding and Navigating the Kentucky Integrated Health Insurance Premium Payment (KI-HIPP) Program

Privacy and Security Training 

This guide explains the privacy and security of handling Residents' personal information.​

Organization Administrator 

This guide provides new Organization Administrators with an overview of the  KHBE kynector Program and explains the roles and responsibilities of the Organization Administrator position. (Agency Admins must complete all kynector required trainings plus the Organization Administrator training)


Agent Certification Training for New Agents

State-Based Marketplace (SBM) Agent Certification/Registration Training

Policy and Procedures for Agents and kynectors 

This module highlights policies and procedures established by KHBE for the implementation and operation of Kentucky's State-Based Marketplace (SBM) utilizing the kynect health coverage system.

Benefits Application Walkthrough 

This guide is intended to aid kynectors and Agents in understanding and navigating the benefits application. 

Agent Portal Dashboard Walkthrough 

This guide is intended to aid Agents in understanding and navigating Agent Portal and the kynect health coverage Prescreening Tool.

Report a Change and Case Maintenance 

This guide highlights some of the Report a Change and Case Maintenance processes used in kynect benefits.

SHOP 

This guide is intended to aid Agents and kynectors in understanding and navigating the Small Business Health Option Program (SHOP) Module in the State-Based Marketplace training. 

KI-HIPP 

This guide aids Agents and kynectors in understanding and Navigating the Kentucky Integrated Health Insurance Premium Payment (KI-HIPP) Program. 

Privacy and Security​ 

This guide explains the privacy and security of handling Residents' personal information.​​


Agent Refresher Training for Returning Agents

State-Based Marketplace (SBM) Agent Refresher Training

SBM Refresher Module - Policy & Procedure

This module highlights policies and procedures established by KHBE for the implementation and operation of Kentucky's State-Based Marketplace (SBM) utilizing the kynect health coverage system.​

SBM Refresher Module - Agent Dashboard

This guide is intended to aid Agents in understanding and navigating Agent Portal and the kynect health coverage Prescreening Tool.​

SBM Refresher Module - Agent kynect Application Walkthrough

This guide is intended to aid kynectors and Agents in understanding and navigating the benefits application. ​

SBM Refresher Module - KI-HIPP

This guide aids Agents and kynectors in understanding and Navigating the Kentucky Integrated Health Insurance Premium Payment (KI-HIPP) Program. 

SBM Refresher Module - SHOP

This guide is intended to aid Agents and kynectors in understanding and navigating the Small Business Health Option Program (SHOP) Module in the State-Based Marketplace training. 

SBM Refresher Module - Privacy and Security

This guide explains the privacy and security of handling Residents' personal information.​