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​The federal government makes rules that Kentucky Medicaid must follow when providing health care coverage. A federal law passed in July 2025 is changing the rules about who can get Medicaid and what they must do to keep it. The new rules do not apply to all Kentucky Medicaid members. The information below can help you understand when the new rules start and whether they affect you. 

Important Information for Kentucky Medicaid Members

  • You will be notified if these Medicaid changes apply to you.
  • Please keep your information up to date with Kentucky Medicaid. You can update it by:
    • Logging into the Self-Service Portal
    • Calling kynect at 1-855-459-6328 Monday through Friday 8 a.m. to 7 p.m. ET
    • Calling the Department for Community Based Services (DCBS) at 1-855-306-8959 Monday through Friday 8 a.m. to 5 p.m.
    • Calling or visiting a kynector - Search for a kynector
    • Visiting a DCBS office - Find a DCBS office 
  • If you receive mail, an email, or a text from Kentucky Medicaid, be sure to follow the directions it gives you and respond quickly.
  • Check your renewal date so you know when to watch for mail, emails or texts.
  • Stay updated on what's happening at Kentucky Medicaid by registering for or watching the Medicaid Monthly Forum or following us on social media.