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Contact Information for Managed Care Organizations (MCO)

Plan TypeIssuerPhoneWebsite
MCOAetna Better Health of Kentucky855-300-5528 Aetna Better Health
MCOAnthem Blue Cross and Blue Shield855-690-7784 Anthem
MCOHumana Healthy Horizons in Kentucky800-444-9137 Humana
MCOPassport Health Plan by Molina Healthcare844-778-2700 Passport
MCOUnitedHealthcare Community Plan866-293-1796 United Healthcare Community
MCOWellCare of Kentucky877-389-9457 WellCare
Due to a recent court ruling, Anthem Kentucky Managed Care Plan, Inc. Will no longer be a Kentucky Medicaid Managed CAre Organization (MCO) starting Jan 1, 2025. This does not change an Anthem member's Medicaid eligibility or coverage. This does not change any other Anthem plans or products including Qualified Health Plans, Dental, or Vision Plans offered through kynect.

Contact Information for Qualified Health Plans (QHP)

Plan TypeIssuerPhoneWebsite
Dental PlanAnthem Blue Cross and Blue Shield855-769-1464 Anthem
Qualified Health PlanAnthem Blue Cross and Blue Shield855-738-6671 Anthem
SHOP MedAnthem Blue Cross and Blue Shield855-738-6673 Anthem
Dental PlanBEST Life and Health Insurance Company877-205-8767 Best Life
Qualified Health PlanCareSource844-539-1733
Member Services		 CareSource
Qualified Health PlanPassport Health Plan by MolinaHealthcare833-644-1621
Member Services		 Passport
Qualified Health PlanPassport Health Plan by MolinaHealthcare888-466-4477
Billing and Payment Services		 Passport
Qualified Health PlanAmbetter by Wellcare of Kentucky833-705-2175 Ambetter

Contact Information for Vision Plans

Plan TypeIssuerPhoneWebsite
VisionVSP Individual Vision Plans844-641-6718 VSP Direct
VisionAnthem Blue Cross and Blue Shield Vision Insurance Plans833-901-1364 Anthem Vision

2024 plan year map of Kentucky Counties. Caresource, Molina, and Wellcare Marketplace Service Areas. CareSource, Molina, Wellcare 2024 (Orange Areas): Adair, Allen, Ballard, Barren, Bell, Breathitt, Butler, Caldwell, Calloway, Carlisle, Christian, Clay, Clinton, Crittenden, Cumberland, Estill, Floyd, Fulton, Graves, Harlan, Hickman, Jackson, Knox, Knott, Lee, Leslie, Letcher, Livingston, Logan, Lyon, Magoffin, Marshall, Martin, McCracken, McCreary, Metcalfe, Monroe, Owsley, Perry, Pike, Powell, Russell, Simpson, Todd, Trigg, Warren, Wayne, Whitley, Wolfe. CareSource Only for 2024 (Yellow Areas): Breckinridge, Boyle, Casey, Daviess, Garrard, Grayson, Green, Hancock, Hardin, Hart, Henderson, Hopkins, LaRue, Laurel, Lincoln, McLean, Meade, Muhlenberg, Ohio, Pulaski, Rockcastle, Taylor, Union, Webster. Both CareSource and Wellcare Service Area for 2024 (Blue Areas): Adair, Allen, Ballard, Barren, Bell, Breathitt, Butler, Caldwell, Carlisle, Casey, Christian, Clinton, Crittenden, Cumberland, Edmonson, Elliott, Floyd, Fulton, Graves, Green, Harlan, Hart, Hickman, Johnson, Knox, Knott, Lawrence, Leslie, Letcher, Livingston, Logan, Lyon, Magoffin, McCracken, McCreary, Metcalfe, Monroe, Morgan, Perry, Pike, Russell, Simpson, Taylor, Todd, Trigg, Warren, Wayne, Whitley, Wolfe. 2024 Plan Year Map of Kentucky Counties, Anthem MArketplace Service Areas. Anthem Pathway HMO Service Area for 2024 (Yellow Areas): Adair, Allen, Ballard, Barren, Bell, Breathitt, Butler, Caldwell, Calloway, Carlisle, Christian, Clay, Clinton, Crittenden, Cumberland, Edmonson, Fulton, Graves, Harlan, Hart, Hickman, Hopkins, Jackson, Knox, Knott, Laurel, Lee, Leslie, Letcher, Livingston, Logan, Lyon, Marshall, McCracken, McCreary, Metcalfe, Monroe, Muhlenberg, Owsley, Perry, Pulaski, Rockcastle, Russell, Simpson, Todd, Trigg, Union, Warren, Wayne, Webster, Whitley, Wolfe. Both Anthem Pathway HMO & Tradition HMO for 2024 (Green Areas): Adair, Allen, Ballard, Barren, Bell, Breathitt, Butler, Caldwell, Calloway, Carlisle, Christian, Clay, Clinton, Crittenden, Cumberland, Edmonson, Fulton, Graves, Harlan, Hart, Hickman, Hopkins, Jackson, Knox, Knott, Lee, Leslie, Letcher, Livingston, Logan, Lyon, Marshall, McCracken, McCreary, Metcalfe, Monroe, Muhlenberg, Owsley, Perry, Pulaski, Rockcastle, Russell, Simpson, Todd, Trigg, Union, Warren, Wayne, Webster, Whitley, Wolfe. Laurel 

2024 Plan Year Map of Kentucky counties, Dental Marketplace Service Areas. BestLife & Anthem (Blue Areas): Adair, Allen, Anderson, Ballard, Barren, Bath, Bell, Bourbon, Boyd, Boyle, Bracken, Breathitt, Breckinridge, Bullitt, Butler, Caldwell, Calloway, Carlisle, Carroll, Carter, Casey, Christian, Clark, Clinton, Crittenden, Cumberland, Daviess, Edmonson, Elliott, Estill, Fayette, Fleming, Floyd, Franklin, Fulton, Gallatin, Garrard, Grant, Graves, Grayson, Green, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hickman, Hopkins, Jackson, Jefferson, Jessamine, Johnson, Knott, Knox, LaRue, Lawrence, Lee, Leslie, Letcher, Lewis, Lincoln, Livingston, Logan, Lyon, Madison, Magoffin, Marion, Marshall, Martin, Mason, McCracken, McCreary, McLean, Meade, Menifee, Mercer, Metcalfe, Monroe, Montgomery, Morgan, Muhlenberg, Nelson, Nicholas, Ohio, Oldham, Owen, Owsley, Pendleton, Perry, Pike, Powell, Pulaski, Robertson, Rockcastle, Rowan, Russell, Scott, Shelby, Simpson, Spencer, Taylor, Todd, Trigg, Trimble, Union, Warren, Washington, Wayne, Webster, Whitley, Wolfe, Woodford. Anthem Only (Yellow Areas): Adair, Barren, Breckinridge, Breathitt, Christian, Clinton, Cumberland, Daviess, Estill, Garrard, Green, Harlan, Hardin, Hart, Hopkins, Jackson, Knox, LaRue, Laurel, Leslie, Letcher, Logan, Madison, Marion, McCreary, McLean, Meade, Mercer, Metcalfe, Monroe, Nelson, Ohio, Perry, Pulaski, Rockcastle, Russell, Taylor, Todd, Washington, Wayne, Whitley, Wolfe.


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